Over 1.1 million companies globally are certified to the current ISO9001:2008 Quality Management Standard. The newest release of the standard ISO9001:2015 will have a significant changes on your current approach. According to the Chartered Quality Institute the new standard will have fundamental change on both the structure and content of your existing system. The new standard should be implemented in organisations by September 2018. So there is still time to develop a new system or transition from an old system to the new standard.
We support our clients in the development and operations of a quality management system that is ready for certification to the latest ISO9001:2015 Quality Management standard. Our professionals will take you through a step be step approach and guide your staff in the creation of processes and procedures that are aligned to the standard. We will also support clients that want to transition to the new standard by providing a transition gap analysis and recommendations.
We follow a simple 12 step process to implementing the new standard.
The benefits of a quality management system are numerous. However the most important one is that it supports your business in providing customers with a product or service that meets or exceeds their expectations.
Other benefits include:
- Improve your brand – ISO9001 is an internationally recognised quality management standard that has a 20 year history, it has been implemented in over 1.1 million companies world wide and is the benchmark for quality assessments during a tender process. Many clients or partners often look for their suppliers to provide evidence that they produce their products in systematic and well documented way.
- Reduce the Cost of Poor Quality (CoPQ) – A quality management system can help you reduce the cost associated with poor quality services or product. By providing a systematic approach to designing, developing and delivering your product/service, you can reduce the cost of defects, rework, returns and scrap. Quality assurance and control are key is reducing the CoPQ
- Improve staff engagement: A Quality management system is your first to developing and sustaining and continuous improvement culture that will engage staff in their roles. As most employees enjoy improving their workflow and processes leading the reduction of repetitive task, you will find by providing the tools and system to implement improvement and monitor their success will have a significant positive impact on staff productivity and retention.